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The Issues the FCC Really Needs to Address

The Issues the FCC Really Needs to Address

July 8, 2015

On Thursday June 19th, Tele-Town Hall® welcomed the Federal Communications Commission (FCC) meeting on ways that they could make some clarifications on the “Telephone Consumer Protection Act of 1991” (TCPA). Tele-Town Hall ® has been abiding by the TCPA since our inception, even in cases when our users might be exempt from many of the regulations set forth in the law in order to insure the most positive experience for both our clients and their participants. As our services are not used to sell products but to facilitate ideas, we join with many Americans in opposing predatory telemarketing as they give everyone in the mass communication field a bad name.

It was encouraging to see the comments made by both Commissioner Michael O’Rielly and Commissioner Ajit Pai during the meeting. A major theme of both their statements, that while the intentions of the FCC to strengthen the TCPA in the past have been in the right spirit, it has not hindered the bad players in our marketplace but hurt the legitimate companies. An example of these negative repercussions has been the rise in trial lawyers going after a legitimate business like Tele-Town Hall® as we make an easier target than those illegal telemarketing scams. Commissioner Pai pointed out those lawsuits against mass communication companies have been “skyrocketing from 14 in 2008 to 1,908 in the first nine months of 2014” (source: https://www.fcc.gov/article/doc-333993a5). Tele-Town Hall® has been a victim of such trial lawyers who exploit loopholes in the TCPA to go after companies that are using the phone system for legitimate dialogue.

Tele-Town Hall ® will continue to abide by the TCPA, but it is our hope that the FCC will not pass further broad reaching regulations that hurt all mass communication companies but will focus on the nefarious actors in our field.

For further reading about FCC’s June 19th meeting please consult this article’s primary source: https://www.fcc.gov/article/doc-333993a6 and https://www.fcc.gov/article/doc-333993a5

JD Hague, Chief Financial Officer